Servicenow Off Campus Hiring Fresher For Associate Customer Success Guide | Jobs Addaa | Limited Seats

Servicenow Off Campus Drive : Servicenow off campus hiring fresher for Associate Customer Success Guide Role for B.E / B.Tech / M.E / M.Tech degree graduates and any batch graduates are eligible. The detailed company eligibility and application details are given below.  

About Servicenow :

ServiceNow is making the world of work, work better for people. Our cloud‑based platform and solutions deliver digital workflows that create great experiences and unlock productivity for employees and the enterprise. We’re growing fast, innovating faster, and making an impact on our customers’ and employees’ lives in significant and important ways. With over 6,900 customers, we serve approximately 80% of the Fortune 500, and we’re on the 2020 list of FORTUNE World’s Most Admired Companies.

Job Description :

As a Associate Customer Success Guide, you will be part of a newly formed Customer Excellence Group, responsible for driving customer success, growth, and adoption within the APAC region. Operating out of the regional hub, you will serve as the trusted point of contact for customers, helping them achieve their business goals while ensuring they get the most out of our products and services. You’ll work on time-bound engagements to accelerate adoption, retention, and expansion, collaborating with internal teams and executive stakeholders.

Job Title: Associate Customer Success Guide
Job Type: Full Time
Work Location: Bangalore
Experience : Fresher – 2 Years

Role and Responsibility :

• Customer Success Focus: Serve as a customer advocate, onboarding customers understanding their business needs and helping them achieve measurable outcomes.
• Cross-functional Collaboration: Partner with internal teams and stakeholders to identify opportunities, resolve issues, and differentiate our platform in the marketplace.
• Executive Engagement: Manage and nurture relationships to align customer needs with business outcomes and ensure ongoing value realization.
• Best Practices and Enablement: Support customers to attend our workshops on governance, adoption models, internal champions, and platform maturity to accelerate customer success.
• Escalation Management: Quickly resolve escalated customer issues by leveraging resources from across the company and maintaining high levels of customer engagement.
• Outcome-Driven Engagement: Support execute customer success plans with clear goals, timelines, and success metrics, ensuring customers see the value in our solutions.

Education and Qualification : 

• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI’s potential impact on the function or industry. 
• Business-related degree preferred.  
• 0-2 years work experience.
• Excitement for a career in customer-facing roles such as Business Development, IT Consulting, Customer Success, or Strategic Consulting. 
• Passion for SaaS, with an understanding of enterprise solution selling and customer engagement in a technical environment and navigating complex organizational structures.
• Strong emotional intelligence, organizational skills, with a demonstrated ability to prioritize and manage competing tasks.
• Program management experience, passion for customer success and improving workplace productivity through innovative technology solutions.
• Additional language preferred 
• This position is not eligible for employment based sponsorship

How To Apply Servicenow Off Campus Drive ??  

All interested and eligible candidates can apply before expire in the following link.  

Apply Link : Click Here

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