Rackspace Careers 2023 | Jobs Adda | Limited Seats

Rackspace Careers 2023

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Rackspace Careers 2023 drive is scheduled for freshers across India. So if you are interested for the same kindly apply as soon as possible.

Company Name Rackspace
Name Of Post Cloud Engineer
No Of Post Not Mentioned
Who Can Apply ? BE/B.Tech/ME/M.Tech
Which Batch Students Eligible 2022/2023 Batch
Job Location Bengaluru/Remote
Salary Rs 4.5 LPA – Rs 12 LPA ( Depends On Interview )
Application Mode Online
Last Date To Apply Not Mentioned
Official Website www.rackspace.com

Job Description

  • The Cloud Engineer is a key element within the Rackspace support infrastructure and is  expected to provide a high level of technical  support on cloud platform and Linux OS to our customers via the phone, ticketing system, and automation. 
  • This  role  owns complex customer issues which may take several days or weeks to resolve  and keeps our customers updated through every step of the process.  
  • Responsible  for the support of internal  and external  customers on  multiple platforms.
  • Work with customers and other teams  to troubleshoot customer  environments to increase user satisfaction.
  • Resolves customer issues, providing guidance and recommendations  to increase efficiency  and reduce customer incidents.
  • Develops  tooling and processes to drive and improve customer experience, creates playbooks, and providing mentoring on customer related issues to support teams.
  • The Support Engineer is expected to take initiative and advise on  potential pitfalls that a customer may encounter and suggest  alternatives  which  may better  serve the  stability and security of the customer’s solution.
  • Keeps informed of emerging technologies. 
  • Responsible for adhering to company security policies  and procedures and  any other relevant policies and standards  as directed.

Job Requirements

  • Support internal and external customers on multiple cloud platforms.
  • Work with customers and other teams to troubleshoot customer environments to increase user satisfaction.
  • First point of contact for handling customer issues, providing guidance and recommendations to increase efficiency and reduce customer incidents.

How to Apply for Rackspace Careers 2023?

All interested and eligible candidates can apply for Rackspace Careers 2023 drive by the following link latest by as soon as possible.

Apply Link: Click here

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