Mphasis Off Campus Hiring Fresher For Technical Support Associate | Jobs Addaa | Limited Seats

Mphasis Off Campus Hiring Fresher For Technical Support Associate

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Mphasis Off Campus Hiring Fresher For Technical Support Associate drive is scheduled for freshers across India. So if you are interested for the same kindly apply as soon as possible.

About Mphasis :

Mphasis applies next-generation technology to help enterprises transform businesses globally. Customer centricity is foundational to Mphasis and is reflected in the Mphasis’ Front2Back™ Transformation approach. Front2Back™ uses the exponential power of cloud and cognitive to provide hyper-personalized (C=X2C2TM=1) digital experience to clients and their end customers. Mphasis’ Service Transformation approach helps ‘shrink the core’ through the application of digital technologies across legacy environments within an enterprise, enabling businesses to stay ahead in a changing world. Mphasis’ core reference architectures and tools, speed and innovation with domain expertise and specialization are key to building strong relationships with marquee clients.

Job Description :

Mphasis is looking for a Technical Support Associate in Bangalore.

Job Title : Technical Support Associate
Job Type : Full Time
Location : Bangalore
Experience : Fresher – 2 years

Role and Responsibility :

  • Provide professional remote technical support services for client users
  • Remotely guide users to deal with system and software problems, including system installation, debugging, use, and related software
  • Troubleshoot and diagnose hardware failures, inquire about scheduled spare parts, and coordinate follow-up maintenance.
  • Special cases are upgraded in time, and cooperate with other teams to solve user problems.
  • Clearly and completely record case information in the system according to the process.
  • Find out the user’s usage needs, and recommend upgrading products and configurations to improve the user’s experience.

Education and Skills :

  • Good Communication skills, proactive work attitude, strong sense of responsibility and learning ability.
  • Have computer foundation, have a certain understanding of computer operating system, and commonly used software and hardware.
  • College degree or above
  • Knowledge in customer support
  • Years of experience needed – 0-2 years.

How To Apply Mphasis Off Campus Drive ??

All interested and eligible candidates can apply before expire in the following link.

Apply Link: Click here

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