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Hp Off Campus Hiring Fresher For Technical Support Associate drive is scheduled for freshers across India. So if you are interested for the same kindly apply as soon as possible.
HP Off Campus Drive : HP Off Campus hiring fresher for Technical Support Associate Role for any graduates and any batch graduates are eligible. The detailed company eligibility and application details are given below.
About HP :
HP is the world’s leading personal systems and printing company, we create technology that makes life better for everyone, everywhere. Our innovation springs from a team of individuals, each collaborating and contributing their own perspectives, knowledge, and experience to advance the way the world works and lives.
Job Description :
Poly is seeking a qualified candidate who can work as a 1st Level Technical Support Representative. Candidates with basic computing knowledge will be preferred for initial troubleshooting with customers and partners.
Job Title : Technical Support Associate
Job Type : Full Time
Location : Bangalore
Experience : Fresher
Role and Responsibility :
- Creates Cases within supplied Customer Relationship Management (CRM) system
- Provides direction to customers promoting online self-service and web based solutions
- Work with customers in a phone based remote role, e- support, e-chat, or similar environment
- Escalates unresolved customer issues to Tier 2.
- Manages and updates customer issues and requirements and responds in a timely manner
- Proactively assists customers and takes ownership of issues assigned and handled.
- Achieves specified performance goals
- Ready to learn and upskill to advance technical role.
- Adaptive to night shift without any persistent ailment or hindrance to work-life balance.
Education and skills :
- Fluent English with preferrable Neutral accent.
- Prior experience in tech support with insights into modern day peripherals would be a plus.
- Basic knowledge of Computers and modern day accessories.
How To Apply HP Off Campus Drive ??
All interested and eligible candidates can apply before expire in the following link.
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