Hp Enterprise Off Campus Hiring Fresher For Technical Solutions | Jobs Addaa | Limited Seats

HP Enterprise Off Campus Drive : HP Enterprise Off Campus hiring fresher for Technical Solutions Role for Bachelor’s / Master’s Degree graduates and any batch graduates are eligible. The detailed company eligibility and application details are given below.  

About HP Enterprise :

At Hewlett Packard Enterprise, we bring together the brightest minds to create breakthrough technology solutions that advance the way people live and work. What sets us apart? Our people and our relentless dedication to helping our customers make their mark on the world.

Job Description :

Applies basic foundation of a function’s principles, theories and concepts to assignments of limited scope. Uses professional concepts and theoretical knowledge acquired through specialized training, education or previous experience. Develops expertise and practical knowledge of applications within business environment. Acts as team member by providing information, analysis and recommendations in support of team efforts. Exercises independent judgment within defined parameters.

Job Title : Technical Solutions
Job Type : Full Time
Work Location : Bangalore / Chennai / Hyderabad / Mumbai
Experience : Fresher – 1 Year

Role and Responsibility:

• Successfully resolve technical issues (hardware and software) from incoming internal or external businesses and end user’s contacts and proactive notification systems.
• Respond to service, product, technical, and customer- relations questions on subjects such as features, specifications, and repairs on current and discontinued products, parts, and options, based on customer entitlement (warranty through mission-critical). .
• Resolve incoming internal or external businesses and end user’s problems via telephone and e-support.
• Articulate both in writing and verbally case summary, resolution and add to Knowledge Management System (KMS).
• Proactively assist customers to avoid or reduce problem occurrence.
• Represent the company in a face to face customer location visit, industry conference/trade show, vendor meeting, etc.
• Engages team members for support as required to ensure internal or external business and end user SLA demands are met.
• Begin to partner with and assist the Sales Pursuit team.

Education and Skills :

• High School: completion of post- primary level education prior to University study. Typically certified by diploma (i.e., H.S. diploma, “A” levels (U.K), Baccalaureate (France), etc.).
• 0-1 year experience in relevant technologies and customer environments.
• Relevant industry qualification where applicable.
• Excellent verbal and written communication skills in language to be supported.
• Experience in troubleshooting in a technical environment.
• Excellent analytical and problem solving skills.
• Software and hardware knowledge of computing, storage and peripheral devices.
• Advanced proficiency with case management databases and tools.
• Superior customer service skills.
• Phone and remote support experience. E-support experience.

How To Apply HP Enterprise off campus Drive ??  

All interested and eligible candidates can apply before expire in the following link.  

Apply Link : Click Here