Policybazaar Off Campus Hiring Fresher For Customer Support Executive | Jobs Addaa | Limited Seats

Policybazaar Off Campus Drive : Policybazaar off campus hiring fresher for Customer Support Executive Role for any graduates and any graduates are eligible. The detailed company eligibility and application details are given below.  

About Policybazaar :

PolicyBazaar.com is India’s largest insurance marketplace and a leading fintech player globally. It has backing from a host of investors including the likes of Soft Bank, InfoEdge (Naukri.com), Temasek, Tiger Global Management, True North, and Premji Invest. The portal started in 2008 with the purpose of educating people on insurance products and has had a significant influence on how insurance is bought in India. It has helped in driving penetration of pure life insurance, health insurance, and such products that were barely bought earlier. From receiving traffic of 180,000 visitors in 2008, PolicyBazaar.com has come a long way and today hosts over 100 million visitors yearly and records 10 transactions on its platform every minute. The company collected Rs 3,500 cr of insurance premiums in FY19 and is on track to double this figure in FY20. PolicyBazaar.com accounts for nearly 25% of India’s life cover and over 7% of India’s retail health business. It accounts for roughly half of all internet-based insurance purchases in the country.

Job Description :

PolicyBazaar is looking for dynamic and customer-focused individuals to join our Customer Service team. As a Customer Support Specialist, you will be the voice of PolicyBazaar, assisting customers with their queries, resolving issues, and ensuring high levels of customer satisfaction.

Job Title : Customer Support Executive
Job Type : Full Time
Location : Gurugram
Experience : Fresher

Role And Responsibility:

• Handle inbound and outbound calls to address customer queries and concerns.
• Provide accurate information regarding insurance policies, premium calculations, and policy status.
• Escalate unresolved queries to the appropriate internal teams and ensure timely follow-up.
• Maintain customer records by updating information in the CRM system.
• Ensure customer satisfaction through professional communication and problem-solving.
• Meet daily, weekly, and monthly targets set by the team lead.

Education and Skills :

• Excellent communication skills (verbal and written) in English and Hindi.
• Ability to handle customer queries efficiently and politely.
• Basic computer knowledge and proficiency in MS Office and email.
• Patience and empathy to manage difficult or irate customers.
• Prior experience in a call center or customer support role is a plus.
• Freshers and experience both can apply.
• Minimum education: Graduate.
• Salary package 2.5 Lpa to 4 Lpa.

How To Apply Policybazaar Off Campus Drive??  

All interested and eligible candidates can apply before expire in the following link.  

Apply Link : Interested candidates can share their resume to anjalikumari@policybazaar.com or Whatsapp to 8826269231 More Details: Click Here

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