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| Company Name | Teradata |
| Name of Post | Technical Support Specialist – Intern |
| No Of Post | Not Mentioned |
| Who Can Apply ? | BE/B.Tech |
| Which Batch Students Eligible | 2022/2023 Batch |
| Job Location | Hyderabad |
| Salary | Rs 4.5 LPA – Rs 12 LPA ( Depends on Interview ) |
| Application Mode | Online |
| Last Date To Apply | Not Mentioned |
| Official Website | www.teradata.com |
Job Description
As a technical support specialist Intern for Teradata’s Base Support team, you will provide hardware and software first level technical support within the “Teradata Customers Services” (TCS) department of the Teradata division. This position requires 7 X 24 availability and willingness to work in shifts. You will perform troubleshooting activities, escalate problems to the appropriate party(s), identify solutions and communicate the solution to the customer. You will develop and maintain a working knowledge of current hardware, software, firmware, processes, and tools. You are required to have both strong technical and interpersonal skills.
Interesting Work You’ll Do: (Key Responsibilities)
- Accept and respond to incoming calls, incidents and emails.
- Apply search tools to identify previously developed solutions and recognize patterns and symptoms.
- Research problems and analyze issues.
- Identify and share known solutions from knowledge base.
- Help end-users implement solutions.
- Track, monitor and maintain incident progress.
Job Requirements
- Clear understanding of contractual policies and development.
- Using verbal and written communication skills, to prepare and deliver presentations when required.
- Strong oral and written skills.
- Excellent interpersonal skills.
- Strong facilitation and team skills.
- Perform simple to complex analyses with the use of a personal computer. Flexibility in a multi-managed working environment.
- Associates degree in Computer Science or an electronics technology discipline
- Conceptual understanding of Intel-based computer hardware architectures
How to Apply for Teradata Off Campus Drive 2023?
All interested and eligible candidates can apply for Teradata Off Campus Drive 2023 drive by the following link latest by as soon as possible.