Capgemini Off Campus Drive 2021 for Service Desk | 2020/2021 Batch | Across India

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Capgemini Off Campus Drive scheduled for 2020/2021 Batch Any Degree graduates. The detailed eligiblity and application process are given in below

Capgemini Offcampus drive 2021

Capgemini Off Campus Drive 2021 for GIS-Service Desk:

Capgemini offcampus drive 2021

Desired Candidate Profile:

  • Candidates must have completed graduation in 2020 & 2021
  • 10th,12th & Graduation – 55% & Above
  • Candidates must be open to relocate to any location and work in night shifts
  • Candidates must be available to join immediately
  • Candidate must have good English written / verbal communication skills. Coupled with good English language comprehension
  • Should be open to sign Service Level Agreement

Desired Skills:

  • Should have excellent communication and English speaking skills
  • Should have good interpersonal skills and ability to perform under pressure
  • Basic computing skills
  • Willing to work in a 24/7 environment
  • Should be open to sign Service Level Agreement

Job Description:

  • Provide best-in-class customer service, problem resolution and technical troubleshooting to customer queries over the voice based phone service
  • Support customers across Telecommunication, Financial Services, Healthcare and Technology vertical
  • Troubleshoot customer issues related to internet broadband, cable, DTH, modem, router, mobile handset etc.
  • Meet customer requirements through first contact resolution
  • Clarify customer requirements
    probe for and confirm understanding of requirements or problem
  • Greet customers in a courteous, friendly, and professional manner using agreed upon procedures
  • Listen attentively to customer needs and concerns; demonstrate empathy

Please Note –

  • Only shortlisted candidates will be invited for the assessment / selection process
  • Selection process will be done in virtual mode
  • Candidates will be responsible for arranging required infrastructure for appearing for the selection process which will be conducted online

How to apply Capgemini Off Campus Drive?

Interested and Eligible candidates can apply this drive in online on or before 28 November 2021.Venue details will be send to shortlisted candidates through E-Mail.

For More Details & Apply: Click here

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