Citi Off Campus 2026 Hiring Fresher For Support Specialist | Jobs Addaa | Limited Seats

Citi Off Campus Drive 2026: Citi Off Campus 2026 hiring fresher for Support Specialist Role for Bachelor’s / Master’s degree graduates and any batch graduates are eligible. The detailed company eligibility and application details are given below.

About Citi :

Citi’s mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Our core activities are safeguarding assets, lending money, making payments and accessing the capital markets on behalf of our clients. We have 200 years of experience helping our clients meet the world’s toughest challenges and embrace its greatest opportunities. We are Citi, the global bank – an institution connecting millions of people across hundreds of countries and cities.

Job Description:

The CitiConnect Support Specialist is an position responsible for providing clients with resolutions and technical support in coordination with the Customer Service team. The overall objective of this role is to address external customer issues relating to CitiConnect (Files/API) services and provide ongoing customer service support.

Job Title: Support Specialist
Job Type: Full Time
Work Location: Mumbai
Experience: Fresher – 2 Years

Role and Responsibilities:

• Provide technical support in respect of all CitiConnect for Files and API applications.
• Investigate cases escalated from clients and internal client-facing teams through to resolution
• Root cause analysis and proactively working with teams to address any issues / trends highlighted.
• Lead by example with adoption of department standards on email etiquette and client communication
• Ensure clients response to our Voice of Client survey which is key tool to gauge client satisfaction level for services offered
• Comply with all corporate policies and practices and adhere to audit and regulatory requirements.
• Provide clients with trusted advice that will enable them to fully appreciate the capabilities of Citi’s digital product range with detailed analysis on best practices and adopting a streamlined approach, creating efficiencies, and increasing the client experience.

Education and Skills :

• 0-2 years of relevant experience
• Experience in customer service preferred
• Knowledge of SWIFT, API, Host-to-Host, ISO20022 XML preferred
• Computer proficiency
• Consistently demonstrate clear and concise written and verbal English language communication
• Proven investigative and analytical skills
• Demonstrated ability to present concepts and influence change
• Proven ability to work under limited supervision within a team environment

How To Apply Citi Off Campus Drive 2026??

All interested and eligible candidates can apply before expired in the following link.

Apply Link : Click Here

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