Hi all, Welcome to Jobs Addaa. Here you would get all fresher jobs updates for engineering graduates related to IT/Core sector.
Verint Off Campus 2026 Hiring Fresher For Trainee – Product Support drive is scheduled for freshers across India. So if you are interested for the same kindly apply as soon as possible.
Verint Off Campus Drive 2026: Verint Off Campus 2026 hiring fresher for Trainee – Product Support Role for Bachelor’s degree graduates and any batch graduates are eligible. The detailed company eligibility and application details are given below.
About Citi :
At Verint, we believe customer engagement is the core of every global brand. Our mission is to help organizations elevate Customer Experience (CX) and increase workforce productivity by delivering CX Automation. We hire innovators with passion, creativity, and drive to answer constantly shifting market challenges and deliver impactful results for our customers. Our commitment to attracting and retaining a talented, diverse, and engaged team creates a collaborative environment that openly celebrates all cultures and affords personal and professional growth opportunities.
Job Description:
Trainee Product Support role analyzes and evaluates technical problems and/or functionality questions within the software based on the application, data source or integration with external applications. The role determines the best course of action to resolve the problem or inquiry.
Job Title: Trainee – Product Support
Job Type: Full Time
Work Location: Bangalore
Experience: Fresher – 1 Years
Role and Responsibilities:
- Respond to customer calls to report or follow up on, or escalate issues. Demonstrate an urgent interest to satisfy their concerns and ensure proper ownership of issues and escalations.
- Track customer calls and communicate with escalated tiers to ensure continued progress on issues.
- Execute customer edits in the CRM, activate and modify customer permissions to external tools, and ensure the customer’s support entitlement status.
- Deliver customer base notifications, marketing information, or product information as required.
- Other duties and responsibilities as assigned.
Education and Skills :
- Bachelor’s degree in a technology discipline or related field
- Willing to work in night shifts
- Knowledge of SQL will be added advantage
- Excellent Verbal and Communication skills
How To Apply Verint Off Campus Drive 2026 ??
All interested and eligible candidates can apply before expired in the following link.
Apply Link : Click Here
Explore More: Click here
Join Whatsapp Group: Click here
