Deloitte Off Campus Hiring Fresher For Trainee Associate | Jobs Addaa | Limited Seats

Deloitte Off Campus Drive : Deloitte Off Campus hiring fresher for Trainee Associate Role for BSC- IT, BCA degree graduates degree and any batch graduates are eligible. The detailed company eligibility and application details are given below.  

About Deloitte :

Deloitte drives progress. Our firms around the world help clients become leaders wherever they choose to compete. Deloitte invests in outstanding people of diverse talents and backgrounds and empowers them to achieve more than they could elsewhere. Our work combines advice with action and integrity. We believe that when our clients and society are stronger, so are we.

Job Description :

The NOC analyst plays a crucial role in ensuring the availability, reliability, and performance of business-critical IT infrastructure & applications through real-time monitoring, proactive incident response, knowledge management, and automation. You’ll support 24/7/365 operations across multiple functional areas, engaging with internal teams and external vendors to quickly detect, escalate, and resolve IT incidents while reducing manual intervention and improving service quality.

Job Title : Trainee Associate
Job Type : Full Time
Location : Hyderabad / Chennai
Experience : Fresher – 6 Months

Role and Responsibilities :

• 24/7 Application & Infrastructure Monitoring:
  Perform “Eyes on Glass” monitoring by utilizing monitoring tools (e.g., Dynatrace, Grafana, Azure Monitor, Solarwinds, Datadog, Nagios) to detect anomalies, gather baselines, and create actionable alerts for business-critical applications.
• Incident Response:
  Serve as an Incident Coordinator, initiate / join major incident bridge calls, escalate tickets as needed, document progress, and participate in post-incident reviews (PIRs). Work closely with L1/L2 infrastructure & application resolver teams.
• Incident Triage & Escalation:
  Triage and route auto generated tickets as per SOP. Initiate and drive resolution of incidents, ensuring rapid acknowledgement & response and contributing to incident communications and Root Cause Analysis (RCA).
• Knowledge Management:
  Develop, maintain, and update a knowledge base and known errors database to improve L1 support and reduce dependency on subject matter experts.
• Automation & “Shift Left”:
  Identify recurring issues, document SOPs, and provide suggestions to automate monitoring, detection, and remediation, enabling first-line teams to resolve common problems.
• Collaboration & Communication:
  Liaise with internal teams (e.g., DevOps, Operations, Product) and third-party vendors for escalation, SOP development, and incident resolution.
• Reporting & Metrics:
  Track and report Key Performance Indicators (KPIs) such as Mean Time to Detect/Resolve (MTTD/MTTR), tickets worked, change validations, and major incidents avoided to drive continuous improvement.
• Service Coverage:
  Guarantee 24x7x365 coverage, including off-hours and holiday support, work in shift rotations, no hybrid work.

Education and Skills :

• Experience: 0 to 6 Months in IT operations, NOC/SOC, incident management, or application support in a 24/7 environment.
• Technical expertise:
• Proficiency in system and application monitoring platform tools (preferably Dynatrace, Grafana, and/or Azure Monitor, Nagios, Solarwinds, Datadog etc.) and ITSM tools (ServiceNow, JIRA etc).
• Familiarity with alert configuration (add, modify, suppress), dashboarding, and real-time monitoring.
• ITIL Foundational certification preferred.
• Education:  
• Non-Engineering Graduate (BSC- IT, BCA )

How To Apply Deloitte Off Campus Drive ??  

All interested and eligible candidates can apply before expire in the following link.  

Apply Link : Click Here(Trainee Associate) Click Here (Associate Analyst)

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