Wipro Off Campus Hiring For Associate drive is scheduled for freshers across India. So if you are interested for the same kindly apply as soon as possible.
Wipro Off Campus Drive : Wipro off campus hiring for Associate Role for any degree graduates and any batch graduates are eligible. The detailed company eligibility and application details are given below.
About Wipro :
Wipro is a leading IT, consulting and business services company. We harness the facility of cognitive computing, hyper-automation, robotics, cloud, analytics and emerging technologies to assist our clients adapt to the digital world and make them successful. A corporation recognized globally for its comprehensive portfolio of services, strong commitment to sustainability and good corporate citizenship, we’ve over 190,000 dedicated employees serving clients across six continents. Together, we discover ideas and connect the dots to create a far better and a bold new future.
Job Description :
The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs
Job Title: Associate
Job Type: Full Time
Work Location: Chennai / Gurugram
Experience : Entry Level
Role and Responsibilities :
- Organize ideas and effectively communicate oral messages appropriate to listeners and situations
- Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business
- Accurately process and record all incoming call and email using the designated tracking software
- Maintain logs and records of all customer queries as per the standard procedures and guidelines
- Support process by managing transactions as per required quality standards
- ͏Deliver excellent customer service through effective diagnosis and troubleshooting of client queries
- Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions
- Assist clients with navigating around product menus and facilitate better understanding of product features
- ͏Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client
How To Apply Wipro Off Campus Drive ??
All interested and eligible candidates can apply before expire in the following link.
Apply Link : Click Here(Chennai) Click Here(Gurugram)
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