Capgemini Off Campus Hiring Fresher For Process Associate | Jobs Addaa | Limited Seats

Capgemini Off Campus Drive : Capgemini Off Campus hiring fresher for Process Associate Role for Bachelor’s degree and graduate any batch graduates are eligible. The detailed company eligibility and application details are given below.

About Capgemini :

Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future.

Job Description :

We are seeking for Process Associate to join our team. The successful candidate will be responsible for delivering exceptional customer support, handling international client queries, resolving issues effeciently, and ensuring customer satisfaction through effective communication and problem sloving skills.

Job Title : Process Associate
Job Type : Full Time
Location : Kolkata
Experience: Fresher

Role and Responsibility :

• Make outbound calls to US-based insurance companies/patients/Helpdesk as per process requirements.
• Engage customers in meaningful conversations to promote products/services or gather required information.
• Achieve daily/weekly/monthly Targets and conversion targets.
• Handle objections professionally and escalate complex issues when necessary.
• Collaborate with team leads and quality analysts to improve call quality and performance.
• Ensure compliance with company policies and US calling regulations 

Education and Skills :

• Bachelor’s degree (Mandatory).
• Freshers only
• Open to Work from Office
• Excellent verbal communication and interpersonal skills.
• Familiarity with CRM tools and call centre software.
• Ability to work night shifts and adapt to US time zones.
• Goal-oriented with a positive attitude and strong work ethic.
• Knowledge of International culture and customer behaviour.
• Ability to handle customer Queries with patience and empathy.

How To Apply Capgemini Off Campus Drive??  

All interested and eligible candidates can apply before expire in the following link.

Apply Link : Click Here