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Wipro hiring Service Desk Analyst drive is scheduled for freshers across India. So if you are interested for the same kindly apply as soon as possible.
About Wipro :
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.
Job Title : Service Desk Analyst – L1
Job Type : Full Time
Experience: Fresher
Location : Hyderabad
Last Date: ASAP
Job Description:
- As a Support Analyst, you will be responsible for assisting end users on applications problems, system administration issues, or network concerns.
- Diagnose, prioritize, troubleshoot, and resolve IT incidents reported by the users via telephone, chat, email or walk-ins.
- Identify and escalate tickets requiring urgent attention and action.
- Log all contacts and document all the activities and results accurately and completely within the incident management tool.
- Deal with and resolve helpdesk requests.
Job Requirements:
- Should have excellent communication and English speaking skills.
- Should have good interpersonal skills and ability to perform under pressure.
- Basic computing skills
- Willing to work in a 24/7 environment
- Should be open to sign Service Level Agreement.
How To Apply for Wipro Off Campus hiring ??
All interested and eligible candidates can apply before expire in the following link.
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