Wipro Recruitment 2023 | Jobs Adda | Limited Seats

Hi all, Welcome to Jobs Adda. Here you would get all fresher jobs updates for engineering graduates related to IT/Core sector.

Wipro Recruitment 2023 drive is scheduled for freshers across India. So if you are interested for the same kindly apply as soon as possible.

Job Description

• Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills.
• Technical Knowledge in Troubleshooting Base Operating systemIssues and eager to learn New Technologies.
• Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN,Security App etc. over Remote Support
• Answer incoming calls and respond to customer’s emails intimely manner.
• Manage and resolve customer complaints.
• Identify and escalate issues to supervisors as and when needed.
• Provide product and service information to customers.
• Research required information using available resources andOffer Solution to customers.
• Research, identify, and resolve customer complaints usingapplicable software.
• Route calls and tickets to appropriate resources and Domains whocan best support he user,
• Document all call information according to standard operatingprocedures.
• Recognize, document, and alert the management team of trends incustomer calls.
• Create SOPs for new Issues and resolution given.
• Complete call logs and reports.

Job Requirements

• Good communication Skills and Verbal Skills
• Good teamwork
• Problem solving
• Initiative and enterprise
• Planning and organizing
• Self-management
• Quick learning Skills
• Good technology Subjects.

How to Apply for Wipro Recruitment 2023?

All interested and eligible candidates can apply for Wipro Recruitment 2023 drive by the following link latest by as soon as possible.

Apply Link: Click here

Explore More: Click here