Warner Bros. Discovery Off Campus Hiring Fresher For Analyst | Jobs Addaa | Limited Seats

Warner Bros. Discovery Off Campus Drive: Warner Bros. Discovery Off Campus is hiring fresher for Analyst Role for BCA, BSC IT, B.E./B.Tech degree graduates and any batch graduates are eligible. The detailed company eligibility and application details are given below.  

About Warner Bros. Discovery :

When we say, “the stuff dreams are made of,” we’re not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD’s vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what’s next… From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive.

Job Description :

Providing high quality remote IT support to the worldwide WBD user community. Supporting end-users in finding resolutions for their inquiries. 

Job Title: Analyst, Tech Support
Job Type: Full Time
Location: Hyderabad
Experience : Fresher – 1 Years

Role and Responsibility :

• Provide 1st line support using the ServiceNow Live Chat & Phone service. Prompt responding is vital.  
• Provide remote/virtual support using Zoom or other remote tools available to technicians.  
• Work on Global Service Desk incidents/requests routed to the Global Service Desk via ServiceNow.  
• Use of additional IT tools to provide 1st line resolutions including Okta admin, Active Directory, Intune, ServiceNow, Zoom etc.  
• Record Incidents accurately and timely in the ServiceNow ticket management system.  
• Identifying outdated documentation and reporting to manager/senior team members.  
• Keeping customers properly informed of open tickets.  

Education and Skills :

• 0 to 1 years of prior experience in supporting a complex technology environment and user based.  
• Bachelor Degree in any relevant IT stream (eg. BCA, BSC IT, B.Tech) 
• Superior analytical and problem-solving skills. 
• Excellent written and verbal communication. 
• Excellent relationship building skills. 
• Work collaboratively within a team 

How To Apply Warner Bros. Discovery Off Campus Drive??  

All interested and eligible candidates can apply before expire in the following link.

Apply Link : Click Here