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Sap Off Campus Hiring Fresher For Technical Support Engineer drive is scheduled for freshers across India. So if you are interested for the same kindly apply as soon as possible.
SAP off campus Drive : SAP Off Campus hiring fresher for Technical Support Engineer Role for Bachelor’s degree graduates and any batch graduates are eligible. The detailed company eligibility and application details are given below.
About SAP :
SAP started in 1972 as a team of five colleagues with a desire to do something new. Together, they changed enterprise software and reinvented how business was done. Today, as a market leader in enterprise application software, we remain true to our roots. That’s why we engineer solutions to fuel innovation, foster equality and spread opportunity for our employees and customers across borders and cultures.
Job Description :
The candidate will be working as a Technical Support Engineer on the SAP Business Network Supply Chain and SAP CIG (Cloud Integration Gateway) which are used in Direct Material Procurement.
Job Title: Technical Support Engineer
Job Type: Full Time
Work Location: Bangalore
Experience: Fresher – 3 Years
Role and Responsibility:
- Owns and manages concurrent SRs in a ticketing system.
Provides solutions to technical issues impacting customers’ business processes and their ability to conduct commerce through SAP Ariba applications.
Adheres to KPIs, especially responsiveness SLAs and productivity goals.
Reports errors and code defects to development organizations; collaborates to prioritize fixes and confirm solutions.
Maintains personal broad knowledge of product area and deep component expertise.
Participates in de-escalation plans and situation war rooms to resolve critical product issues impacting customer business operations.
Collaborates with global support engineers across the product area to drive positive customer outcomes.
Provides ongoing and timely communication via phone and email to customers regarding the status of their requests.
Provides on-call support during evenings and weekends as required by a rotational schedule.
Education and Skills :
- Knowledge of SAP Business Network solution integrating the buyer and suppliers is most preferred
- Knowledge of SAP Materials Management (SAP MM) and ABAP is most preferred.
- Experience with one or more of the following:
- Writing SQL queries
- Analyzing logs based on error codes
- Reading Java and object-oriented programming
- Reading JSON (JavaScript Object Notation)
- XML, including SOAP and HTML
- Fiddler and/or Soap UI applications
How To Apply SAP off campus Drive ??
All interested and eligible candidates can apply before expire in the following link.
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