Ntt Off Campus Hiring Fresher For Technical Support Engineer | Jobs Addaa | Limited Seats

NTT Off Campus Drive : NTT Off Campus hiring freshers for Technical Support Engineer Role for Bachelor’s or Master’s Degree graduates and any batch graduates are eligible. The detailed company eligibility and application details are given below.  

About NTT :

NTT Ltd. is a leading, global technology services company. We’re here to enable the connected future. We come together to make the world a better place, and every day we use the power of technology to make it happen. We employ curious people who are ready to change the world. Through the work we do with our clients and in our communities, we find ways that technology can make a positive impact. We call it technology for good. That’s our focus and it extends well beyond the bottom line. We believe in using technology for good. This means helping organizations and society transform and move into the future with a partner they can trust. At the heart of our business are relationships built on loyalty, commitment and a shared belief in what’s possible when we work together: a better world for us all to live in. Working with organizations around the world, we achieve business outcomes through intelligent technology solutions.

Job Description :

The Networking Managed Services Engineer (L1) is an entry level engineering role, responsible for providing a managed service to clients to ensure that their IT infrastructure and systems remain operational through proactively identifying, investigating, and resolving technical incidents and problems and restoring service to clients by managing incidents to resolution.This role has the primary objective is to ensure zero missed service level agreement (SLA) conditions and focuses on first-line support for standard and low complexity incidents and service requests.

Job Title : Technical Support Engineer
Job Type : Full Time
Location : Bangalore
Experience : Fresher

Role and Responsibility :

• Monitors client infrastructure and solutions.
• Identifies problems and errors prior to or when they occur.
• Routinely identifies common incidents and opportunities for avoidance as well as general opportunities for incident reduction.
• Investigates first line incidents assigned and identifies the root cause of incidents and problems.
• Fulfils approved requests following agreed procedures.
• Provides telephonic or chat support to clients when required.
• Executes approved maintenance activities including patching and configuration changes.
• Follows the required handover procedures for shift changes to ensure service continuity.
• Reports and escalates incidents where necessary.
• Ensures the efficient and comprehensive resolutions of incidents and requests.

Education and skills :

• Bachelor’s degree or equivalent qualification in Information Technology/Computing (or demonstrated equivalent work experience).
• CCNA or equivalent certification.
• Certifications relevant to the services provided (certifications carry additional weightage on a candidate’s qualification for the role).
• Entry-level experience or completion of the relevant intern program.

How To Apply NTT Off Campus Drive??  

All interested and eligible candidates can apply before expire in the following link.  

Apply Link: Click Here