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Phonepe Off Campus Hiring Fresher For Customer Experience Specialist, drive is scheduled for freshers across India. So if you are interested for the same kindly apply as soon as possible.
PhonePe Off Campus Drive : PhonePe Off Campus hiring fresher for Customer Experience Specialist, Role for Bachelor’s / Master’s Degree graduates and any batch graduates are eligible. The detailed company eligibility and application details are given below.
About PhonePe :
PhonePe is a mobile payments app that allows you to transfer money instantly to anyone, by using just their mobile number. Our goal is to make digital payments so easy, safe & universally accepted that people never feel the need to carry cash or cards again.
Job Description :
We are looking for specialists for the Inhouse Customer Experience team. As a specialist, your primary responsibility will entail solving problems that our customers encounter and you will continuously look for outstanding and exciting ways to improve their experience. In this role, you will provide support to ensure that issues are either resolved faster or flagged accordingly.
Job Title : Customer Experience Specialist,
Job Type : Full Time
Location : Bengaluru
Experinence : Fresher – 2 Years
Role and Responsibility :
- Act with integrity & think customer-first in every interaction
- Handle basic PhonePe account and transaction related queries
- Ability to flex between phone & data channels
- Follow specified process guidelines to bring about resolution
- Build customer trust through their interaction
Education and Skills:
- Graduation (10+2+3) is Mandatory
- 0 – 2 years of work experience in a customer facing role
- Multilingual skills (spoken + written) in South Indian languages are preferred
- Have excellent written and verbal communications
- Have good learnability
- Be an active listener and deal well with objection
How To Apply PhonePe Off Campus Drive ??
All interested and eligible candidates can apply before expire in the following link.
Apply Link : Click Here
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