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Hp Off Campus Hiring Fresher For Technical Support Representative drive is scheduled for freshers across India. So if you are interested for the same kindly apply as soon as possible.
HP Off Campus Drive : HP Off Campus hiring fresher for Technical Support Representative Role for any graduates and any batch graduates are eligible. The detailed company eligibility and application details are given below.
About HP :
HP is the world’s leading personal systems and printing company, we create technology that makes life better for everyone, everywhere. Our innovation springs from a team of individuals, each collaborating and contributing their own perspectives, knowledge, and experience to advance the way the world works and lives.
Job Description :
Applies developed knowledge of the job skills, company policies and procedures to complete a wide variety of difficult assignments/tasks. Thorough understanding of the general/technical aspects of the job. Works on assignments that are moderately complex in nature and require ordinary problem resolution and independent judgment. Works under limited supervision and normally receives no instruction on routine work and general instructions given for new assignments.
Job Title : Technical Support Representative
Job Type : Full Time
Location : Bangalore
Experience : Fresher – 3 Years
Role and Responsibility :
- Working more independently and from a standard protocol to respond to customer issues. Moderate judgment may be used to supplement the outlined process.
- Successfully resolve moderate technical issues (related to hardware and software) from incoming customer contacts and proactive notification systems.
- Respond to service, product, technical, and customer-relations questions on subjects such as features, specifications, and repairs on current and discontinued products, parts, and options, based on customer entitlement (for example warranty through enterprise).
- Proactively assist customers to avoid or reduce problem occurrence. Participates in projects for process or quality improvements.
- Work is reviewed periodically by Supervisor or Team Lead.
Education and skills :
- Mandatory graduate (preferably from Computer science background) or equivalent.
- Requires 0- 3 years’ experience in tech support voice, or equivalent combination of experience.
How To Apply HP Off Campus Drive ??
All interested and eligible candidates can apply before expire in the following link.
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