Allstate Off Campus Hiring Fresher For Associate Operations | Jobs Addaa | Limited Seats

Allstate Off Campus Drive :Allstate Off Campus hiring fresher for Associate Operations Role for Bachelor’s degree graduates and any batch graduates are eligible. The detailed company eligibility and application details are given below.  

About Allstate :

Established in 2012, Allstate India is the strategic business services arm of The Allstate Corporation, with offices in Bengaluru and Pune.We offer expertise in a wide variety of business areas including technology and innovation, policy administration, global operations and integration, and more. But what sets us apart is our deep dive approach to innovation, which helps us develop advanced solutions that meet the ever-changing needs of the insurance industry. Our talented workforce leverages cutting-edge technology and analytics to deliver unparalleled insights and business solutions.

Job Description :

This position is responsible for handling moderate to complex inquiries, addresses various types of policies and billing inquiries from internal or external customers in an efficient, professional and accurate manner and resolving service concerns while documenting customer requests, and completing changes to policies. Service to customers may include inbound/outbound calls, incoming correspondence, other communications sources and call transfers for service transactions.

Job Title :Associate Operations
Job Type : Full Time
Location : Pune
Experience : Fresher – 2 Years

Role and Responsibility :

• Inputs and tracks into the appropriate databases.
• Remain current on new marketing campaigns in order to respond appropriately to marketing related inquiries using all available resource tool.
• Be able to handle any requests regarding customer documentation (to include all documents sent out by our company) and be able to clearly explain them including any follow-ups required on our customer’s part and updates as warranted
• Working knowledge of insurance policies and related processes and procedures.
• Demonstrates accuracy in processing changes to customer policies based on the information provided and identifies opportunities for cross sales (if applicable).
• Employs probing questions and actively listens to customer issues or questions, showing interest and compassion and displaying empathy for the caller’s situation.
• Ensure facilitation of first call resolution and customer satisfaction on all transactions handled.
• Resolve routine, complex, and unique questions/issues.

Education and skills:

• Bachelor’s degree or Master’s Degree
• 0-2 years experience

How To Apply Allstate Off Campus Drive??  

All interested and eligible candidates can apply before expire in the following link.  

Apply Link : Click Here