Concentrix Off Campus Hiring Fresher For Customer Service Representative drive is scheduled for freshers across India. So if you are interested for the same kindly apply as soon as possible.
Concentrix Off Campus Drive : Concentrix Off Campus hiring fresher for Customer Service Representative Role for any graduates and any batch graduates are eligible. The detailed company eligibility and application details are given below.
About Concentrix :
We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries.Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. So naturally, we’re committed to creating game-changing career journeys that power our people towards greater opportunities and brighter futures.
Job Description :
The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client’s product or services.
Job Title : Customer Service Representative
Job Type : Full Time
Location : Thane, Maharashtra
Experience : Fresher – 3 Years
Role And Responsibility:
- Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’)
- Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer
- Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer
- Greet customers in a courteous, friendly, and professional manner using agreed upon procedures
- Maintain basic knowledge of client products and/or services
- Prepare complete and accurate work including appropriately notating accounts as required
Education and Skills :
- Graduate / Undergraduate in any discipline (may vary basis the job requirement)
- 0 to 3 years of relevant experience
- Courteous with strong customer service orientation
- Strong computer navigation skills and PC Knowledge
- Ability to effectively communicate, both written and verbally
- Dependable with strong attention to detail
How To Apply Concentrix Off Campus Drive ??
All interested and eligible candidates can apply before expire in the following link.
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