Hackerearth Off Campus Hiring Fresher For Technical Support Associate / Technical Engineer – Internship drive is scheduled for freshers across India. So if you are interested for the same kindly apply as soon as possible.
HackerEarth Off Campus Drive: HackerEarth Off Campus hiring fresher for Technical Support Associate / Technical Engineer – Problem Setter (Programming ) – Internship Role for Any degree graduates and all batch graduates are eligible. The detailed company eligibility and application details are given below.
About HackerEarth :
HackerEarth is an AI-powered, developer assessment software that helps in measuring a developer’s skills accurately through online coding tests. It takes a skill-based approach to assessments that allows companies to automatically generate standardized tests based on various skills and then accurately measure a developer’s performance.
Job Description :
We are currently looking for an experienced, self-driven, and curious Programming Problem Setter to join our passionate and innovative team. You will have the freedom to provide meaningful insights and explain data models to our clients is appetizing.
Job Title : Technical Support Associate / Technical Engineer – Problem Setter (Programming ) – Internship
Job Type : Full Time
Location : Bangalore
Experience : Fresher
Role and Responsibility :
- Customer Issue Resolution: Respond promptly to user queries via email, chat, call, or any designated support channel. Investigate and troubleshoot platform issues and provide appropriate solutions or workarounds.
- Technical Troubleshooting: Understand how the platform functions and assist users in resolving technical issues.
- Ticket Management: Log and track customer issues via support tools. Ensure timely follow-ups and accurate updates. Escalate complex issues to relevant teams with proper context.
- Documentation and Reporting: Maintain internal knowledge base and contribute to documentation to reduce recurring queries. Share insights and trends with the team.
- Cross-functional Collaboration: Work closely with Content, Engineering, Product, and QA teams to resolve critical issues and improve support readiness.
- Shift & Schedule Management: Be available for rotational shifts, including nights and weekends as required.
- Additional Tasks: Perform any other support-related responsibilities assigned by the manager or leadership team as needed.
Education and Skills :
- Any Graduate (preferably in Computer Science, IT, or Engineering)
- Basic understanding of web applications, SaaS platforms, and assessment tools
- Good troubleshooting and problem-solving skills
- Clear and effective written and verbal communication
- Familiarity with CRMs/ticketing systems (preferred but not mandatory)
- Tech skills – Database and querying (SQL), operating system basics, Bash scripting
How To Apply HackerEarth Off Campus Drive ??
All interested and eligible candidates can apply before expire in the following link.
Apply Link : Click Here(Technical Support Associate), Click Here(Technical Engineer Internship)
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